What should I do if my order is late or missing?

We are doing our best to get everyone their groceries on the day we’ve promised, but there may be weeks when your order might be delayed. We're currently asking for a 48 hour grace period on our deliveries. Please do not reach out to customer care unless your order is more than 2 days late and you haven't received an email from us.  If that's the case, please reach out to us here so we can look into it.