In light of the outbreak of COVID-19, we will suspend our Packaging Return Program until further notice. Currently, there is no evidence to support transmission of COVID-19 associated with food or packaging, but we're taking extra precaution. There is no change to our delivery service - only the pickup of lightly-used packaging. We will alert you when we commence packaging pick-up in the future.
Imperfect Box
What's it made of:
Our boxes are made from 100% recycled content. Ink and glue are non-toxic, biodegradable and compostable
What can I do with it?
Reusable ✅
Curbside Recyclable ✅
Compostable ✅
Returnable* ✅
*If your groceries were delivered by an Imperfect driver, you can leave your clean, label-free and flattened box out for our drivers to pick up during your next delivery to be donated! If your box has an extra FedEx label, you, unfortunately, can't return the box. To learn more about how and why we donate our boxes, click here.
Insulated Liner
What's it made of:
Low density polyethylene (LDPE) or #4 plastic
What can I do with it?
Reusable ✅
Recyclable ✅ - at specific locations listed here
Returnable* ✅
*If your groceries were delivered by an Imperfect driver, you can leave the gel pack out for our drivers to pick up during your next delivery to be reused! If your box has a FedEx label, you, unfortunately, can't return the gel pack.
Drain safe gel pack
What's it made of:
#4 plastic bag filled with non-toxic, drain safe freezer gel
What can I do with it?
Reusable ✅
Drain safe ✅
Recyclable ✅ - at specific locations listed here
Returnable* ✅
*If your groceries were delivered by an Imperfect driver, you can leave the gel pack out for our drivers to pick up during your next delivery to be reused! If your box has a FedEx label, you, unfortunately, can't return the gel pack.
Gel Pack
What's it made of:
#4 plastic bag filled with freezer gel
What can I do with it?
Reusable ✅
Recyclable ✅ - at specific locations listed here
Returnable* ✅
*If your groceries were delivered by an Imperfect driver, you can leave the ice pack out for our drivers to pick up during your next delivery to be reused, if possible! If your box has an extra FedEx label, you, unfortunately, can't return the gel pack.
Insulated Cushion
What's it made of:
Mostly made of paper and vegetable starch from corn. It’s a patented material designed to be the most effective, bio-based & recyclable thermal packaging insulation on the market.
What can I do with it?
Reusable ✅
Curbside Recyclable ✅
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