There aren't any membership or signup fees, so you won't be charged until your first order starts processing. We authorize your card for your order at the end of your customization window, which is a few days before your delivery. The authorization will appear on your statement as a pending charge from us. We'll finalize the charge for your order the day after your delivery around noon.
Articles in this section
- How does your pricing and billing work?
- How can I apply a credit to my order?
- How can I see my account balance?
- When will I be charged for my order?
- What happens if my card gets declined?
- Why was my card declined?
- How can I see if a credit applied to an order?
- How can I see if a coupon code or discount applied to my order?
- Where can I find the invoice for an order?
- How do I change my payment method?