The deadline for skipping an order is when the shopping window closes for that order. For instructions on how to skip an order, check out this FAQ article. You won't be charged for any orders you've successfully skipped before the deadline.
After this deadline passes, you aren't able to skip your order or receive a refund. Once your shopping window closes, our warehouse team is already hard at work packing your groceries for delivery, and our delivery team is preparing their route to your neighborhood.